T&C CUPÓN NUESTRO BOGOTÁ
Promotion offered by PROCAFECOL S.A. Valid only at the Juan Valdez Nuestro Bogota Coffee Store (hereinafter the “TJV”) on May eleventh (11) and thirteenth (13), two thousand twenty-fourth (2024). By means of the present dynamics, the sales force of PROCAFECOL will deliver a series of coupons at the entrance of the Nuestro Bogota mall, which will be delivered together with a four ounce (4 oz) cup to the visitors interested in the benefit. These coupons may be presented at the TJV to redeem one (1) Tinto Tradicional Pequeño (150 ml) completely free, which must be served in the glass delivered by the sales force of PROCAFECOL S.A., and will receive a fifteen percent (15%) discount on any of the bakery products available at the point of sale. Once the customer has presented the coupon and received the benefit, it may not be used again. Redemption of products is subject to availability at the point of sale. The discount will be granted only on the basis of each bakery product and not on the total of the invoice. This benefit is not cumulative with other promotions or discounts. Any addition or product that is not listed in the present text will not be part of the benefit. This promotion is not redeemable for cash and/or products other than those described in this text. It is not cumulative with other benefits and/or discounts. Does not apply for redemption of Juan Valdez friends points. Does not apply for purchases made through home platforms, including the Juan Valdez® APP.
T&C COUPON HACIENDA SANTA BARBARA
Promotion offered by PROCAFECOL S.A. Valid only at the Juan Valdez Hacienda Santa Barbara and Hacienda Santa Barbara 2 Coffee Shops (jointly the “TJV”) on May eleventh (11) and thirteenth (13), two thousand and twenty four (2024). By means of the present dynamics, PROCAFECOL’s sales force will hand out a series of coupons at the entrance of the Hacienda Santa Barbara shopping center, which will be delivered together with a four ounce (4 oz) glass to the visitors interested in the benefit. Such coupons may be presented by customers at any of the TJV to redeem one (1) Tinto Tradicional Pequeño (150 ml) completely free, which must be served in the glass delivered by the sales force of PROCAFECOL S.A., and customers will receive a fifteen percent (15%) discount on any of the bakery products available at the corresponding point of sale. Once the customer has presented the coupon and received the benefit, it cannot be used again. The redemption of products is subject to availability at each point of sale. The discount will be granted only on the basis of each bakery product and not on the total of the invoice. This benefit is not cumulative with other promotions or discounts. Any addition or product that is not listed in the present text will not be part of the benefit. This promotion is not redeemable for cash and/or products other than those described in this text. It is not cumulative with other benefits and/or discounts. Does not apply for redemption of Juan Valdez friends points. Does not apply for purchases made through home platforms, including the Juan Valdez® APP.
T&C Combo Cappuccino Md + Croissant Integral
Promotion offered by Procafecol S.A. Traditional medium cappuccino (175 ml) + Whole wheat multigrain croissant with 20% discount on regular price. Subject to product availability in each store. Valid from April 25 to May 16, 2024. Not combinable with other promotions. Does not apply to purchases through home platforms or Juan Valdez Friends App. Any addition will have an additional cost. Does not apply to Juan Valdez® Café Juan Valdez® Franchise Cine Colombia stores, nor in Juan Valdez® Franchise POPSY stores, mobile stores nationwide, nor in the following stores: (i) Bogotá: Federación Boutique, (ii) Cartagena: Sociedad Portuaria; (iii) Medellín: Rionegro and Olaya Herrera Airport and (iv) Juan Valdez® Coffee Stores located on the island of San Andres.
T&C COMBOS GABO
Promotion offered by PROCAFECOL S.A. Valid only in the Juan Valdez Coffee Shops (hereinafter “TJV”) that are identified in this text. Through this promotion, customers will be able to purchase one of the following combos (hereinafter the “Gabo Combos”) depending on the city where each TJV is located:
- For Juan Valdez Coffee Shops located in the city of Bogotá D.C., customers may purchase one (1) Medium Cappuccino and one (1) Cheese Stick for a total value of COP $13,600.
- For Juan Valdez Coffee Shops located in cities other than Bogotá D.C., customers will be able to purchase one (1) Medium Granizado and one (1) Cheese Stick for a total value of COP $15,000.
In addition, with the purchase of any of the Gabo Combos, the customer will be entitled to redeem a bookmark completely free of charge.
The Gabo Combos can only be purchased at the following locations and dates:
- At the TJV Laureles (Medellín) on May 14, 2024.
- At TJV Zona G (Bogotá D.C.) on May 15, 2024.
- At TJV Usaquén (Bogotá D.C.) and Granada (Cali) on May 16, 2024.
- At TJV San Patricio Calle 109 (Bogotá D.C.) on May 22, 2024.
- At TJV Zona T (Bogotá D.C.) on May 23, 2024.
The purchase of any of the Gabo Combos is subject to the availability of supplies and products. Bookmarks will be available while supplies last. Any additions or products that are not part of the combos will incur an extra cost. This promotion cannot be combined with other benefits and/or discounts. It is not redeemable for cash and/or products other than those included in the promotion. It does not apply to products redeemable with points from the Amigos de Juan Valdez® program. It does not apply to purchases made through delivery platforms, including the Juan Valdez® app.
T&C PROMO TJV UNICENTRO BOGOTÁ:
Promotion offered by PROCAFECOL S.A. Applies only in the Juan Valdez Unicentro Bogotá store. Valid only on the twenty-seventh (27th) of April of two thousand and twenty-four (2024). Through this benefit, with the purchase of two (2) drinks of the largest reference, customers will be able to add up to three (3) of the following ingredients to each drink:
White chocolate chips.
Grated coconut.
Dark chocolate chips.
Crushed cookies.
Colored sprinkles.
Crushed peanuts.
Blackberry gummies.
Dried blueberries.
Customers must request this benefit at the till before purchasing the product. Subject to product availability in store. Not combinable with other promotions or discounts. Any addition or product not listed in this text will have an extra cost. This promotion is not redeemable for cash and/or products other than those included in the promotion. It cannot be combined with other benefits and/or discounts. It does not apply to the redemption of Juan Valdez friends’ points. It does not apply to purchases made through delivery platforms, including the Juan Valdez® APP.
T&C GIFTS WITH PURCHASE
Promotion offered by PROCAFECOL S.A. Valid only on the twenty-fourth (24th) of April of two thousand and twenty-four (24) at the Juan Valdez Unicentro Bogotá Coffee Shop. By virtue of this benefit, customers who make purchases equal to or greater than forty thousand pesos ($40,000) on a single invoice will receive one (1) free Ninara thermos in red or black.
To access this benefit, the customer must present the corresponding invoice to the cashier. The thermoses will be available while stocks last. Once the customer has redeemed the thermos, the invoice presented by the customer cannot be used again to receive additional thermoses. The benefit is not redeemable for cash and/or products other than those included in the promotion. It cannot be combined with other promotions or discounts. It does not apply to purchases made through delivery platforms, including the Juan Valdez® APP.
T&C 15% DISCOUNT FOR UNICENTRO EMPLOYEES
Offer from PROCAFECOL S.A. Valid only at the Juan Valdez Coffee Shop, Unicentro Bogotá, from April twenty-four (24) to April twenty-seven (27), two thousand and twenty-four (2024). By means of this promotion, employees of Ciudadela Comercial Unicentro – Propiedad Horizontal (hereinafter “Unicentro”) will receive a fifteen percent (15%) discount on the purchase of hot and cold drinks and pastries. To access the discount, Unicentro employees will have to present the corporate card at the checkout that accredits them as beneficiaries of the discount, at the time of purchase. The discount will only be applied to the products indicated above and not to the total amount of the bill. The products on which the discount is applied are subject to availability at the point of sale.
This benefit cannot be combined with other promotions or discounts. Any addition or product not listed will not be discounted. This promotion is not redeemable for cash and/or products other than those described in this text. It cannot be combined with other benefits and/or discounts. It does not apply to the redemption of Juan Valdez friends’ points. It does not apply to purchases made through delivery platforms, including the Juan Valdez® APP.
T&C Points JV – Almacenes de Cadena
Promotion offered by PROCAFECOL S.A. (hereinafter the “Company”) By purchasing two (2) or more units of Juan Valdez® packaged coffee at selected stores (hereinafter the “Points of Sale”), the customer will be entitled to claim a voucher entitling them to a 15% discount on the purchase of drinks and pastries at Juan Valdez Coffee Shops operated directly by the Company.
To receive the voucher, the customer must present an invoice to the Juan Valdez® brand promoter showing the purchase of packaged coffee units at authorized points of sale. Once the customer has presented the invoice to the Juan Valdez® brand promoter, this document cannot be used again by the customer to receive additional vouchers. The invoice presented by the customer must be issued by the same Point of Sale where the voucher is requested.
This promotion will begin on April twenty-fifth (25), two thousand and twenty-four (2024), and end on May thirty-first (31), of the same year. However, customers will have until June sixteenth (16), two thousand and twenty-four (2024), to redeem the voucher at Juan Valdez Coffee Shops. Once this period of time has elapsed, the customer will not have any right to request the 15% discount on the products indicated herein. The redemption of beverages and pastry items is subject to the availability of products and supplies at each Juan Valdez Coffee Shop. This benefit cannot be combined with other promotions or discounts. The voucher cannot be exchanged for cash and/or products other than those included in the promotion. It does not apply to the redemption of Juan Valdez friends points. The voucher cannot be redeemed at Juan Valdez Stores operated by franchisees.
Selected Points of Sale:

T&C Points JV – Almacenes Éxito
Promotion offered by PROCAFECOL S.A. (hereinafter the “Company”). By purchasing Juan Valdez® brand red and/or freeze-dried products (hereinafter the “Products”) at selected Éxito Stores (hereinafter the “Point of Sale”), the customer will have access to a series of points (hereinafter the “JV Points”) that can be used to redeem the gifts detailed below.
To receive JV Points, the customer must present an invoice to the Juan Valdez® brand promoter showing the purchase of the Product units by the customer at the respective Point of Sale. The promoter will then give the customer a card to keep track of the JV Points accumulated. In this way, depending on the number of units of Juan Valdez® Products that the customer purchases, the promoter will stick on a sticker that will allow the customer to see the number of JV Points collected. Once the customer has presented the purchase receipt to the Juan Valdez® promoter, it cannot be used again by the customer to receive additional JV Points.
The number of JV Points received by the customer will depend on the number of units of the
Juan Valdez® Product purchased, in accordance with the following guidelines:
- For the purchase of 2 units of Juan Valdez® Products, the customer will receive 100 JV Points.
- For the purchase of 3 units of Juan Valdez® Products, the customer will receive 200 JV Points.
- For the purchase of 4 units of Juan Valdez® Products, the customer will receive 400 JV Points.
The delivery of the card, the redemption of the JV Points and the respective exchange to receive the gifts
must be done before the Juan Valdez® promoter who is at the respective Point of Sale.
Once the customer has redeemed their gift, the JV Points used for that exchange will not be available again for use in obtaining other gifts.
JV points can be used to redeem any of the following gifts:
- With 100 JV Points you can redeem a Juan Valdez® bag in cambrel.
- With 300 JV Points, the customer will be able to redeem a Juan Valdez mug.
- With 400 JV Points, the customer will be able to redeem a 350 ml French Press.
The present promotion will begin on the fifteenth (15th) of April of two thousand and twenty-four (2024) and end on the thirtieth (30th) of June of the same year. However, customers will have until July 31, 2024 to redeem the gifts using JV Points. After this period, the customer will not have any right to claim any of the gifts specified in this text, regardless of whether they have JV Points. The redemption of JV Points will be subject to the availability of gifts at the Point of Sale. The delivery of cards, as well as the redemption of JV Points and gifts, will take place on days when the Juan Valdez® promoter is available at the Point of Sale. The opening hours will be as follows: from eleven in the morning (11:00 a.m.) to two in the afternoon (2:00 p.m.) and from three in the afternoon (3:00 p.m.) to six in the evening (6:00 p.m.).

T&C Promo Universidades
Promotion offered by Procafecol S.A. Valid from March 6, 2024 to May 31, 2024. Available only at the Juan Valdez Stores at the Andes University, the Externado University, the Andes Service Center, the Javeriana University, the EAFIT University and the El Bosque University. Monday: medium-sized (300 ml) slushies for $8,000. Tuesday: medium-sized (300 ml) milkshakes for $11,100. Wednesday: chocolate cake for $8,000. Thursday: medium hot chai (175 ml) for $8,900. Friday: medium nevado de arequipe (300 ml) for $10,900. Subject to store availability. Not combinable with other promotions or Juan Valdez points. Not applicable for purchases through delivery platforms or the Amigos Juan Valdez App. Any addition will have an additional cost.
Terms and conditions of Juan Valdez® Gift Cards
The following terms and conditions are applicable to Juan Valdez® Gift Cards (hereinafter “Gift Cards”) issued by Procafecol S.A.
- General: These Terms and Conditions apply to Gift Cards purchased at our Juan Valdez® physical points of sale. By purchasing and/or using a Juan Valdez® Gift Card, you accept these Terms and Conditions. Procafecol S.A. reserves the right to interpret, modify or terminate the Terms and Conditions without prior notice.
Gift Cards can be used as a form of payment exclusively in Juan Valdez® physical stores in Colombia. They cannot be used in franchises, the Juan Valdez App, E-Commerce or delivery platforms. You can use the Gift Card to pay for all or part of the total amount in any of our physical stores, using it on its own or combining it with other payment methods. - Validity: The Juan Valdez® Gift Card is valid for twelve (12) months from the date of activation. Once the validity period has expired, the Gift Card cannot be used to make purchases, it cannot be reactivated, and no refunds can be made for the unused balance.
- Returns: Requests to return products purchased with a Juan Valdez® Gift Card must be made at any of our physical stores in Colombia.
Gift Cards cannot be exchanged for cash. Once the Gift Card has been activated or reloaded at the time of purchase, the money cannot be refunded.
You can get more information about returns by visiting our “Warranty and Returns Policy”, which can be found here: https://juanvaldez.com/tampc/politica-de-garantias-y-devoluciones-2/ - Limited liability: Once the Juan Valdez® Gift Card has been activated, Procafecol S.A. is not responsible for its theft, loss or damage.
- Personal Data Processing Policy: Procafecol S.A. acts as the controller of all personal data provided through the purchase and activation of the Gift Card. For more information on the processing of personal data, you can consult our complete “Personal Data Processing Policy” here: https://juanvaldez.com/politica-de-tratamiento-de-datos-personales-promotora-de-cafe-colombia-s-a/
- Customer Service: If you have any questions, complaints or claims and need to contact Customer Service, you can write directly to: cuentaconjuan@juanvaldecafe.com
- Invoicing: Procafecol S.A. is not required to issue an invoice for the purchase of the Juan Valdez® Gift Card, as this amount does not constitute a direct payment, but rather an exchange of payment methods. Therefore, the invoice will be issued when the Gift Card is used to make a purchase.
- Company information:
Promotora de Café Colombia S.A. “Procafecol”
Calle 73 #8-13, Torre A, Piso 3
Bogotá, Colombia
NIT: 830.112.317-1
T&C BREAKFAST FRESQUIZIMOS
Promotion offered by PROCAFECOL S.A. Valid at Juan Valdez Café stores in Bogotá from July 4, 2023 to July 4, 2024. The customer may purchase the following breakfast combo. Drinks: Orange Juice or medium Cappuccino 175 ml, one of the following accompaniments: Quesito, Arepa or Fruit Cup and one of the following egg options: Spinach Egg or Egg with Ham and Cheese COP$16,300 pesos (according to the price segment). To access this promotion, it is necessary to request it at the checkout before making the transaction. Reference images. Additions are not included in the promotion. Coffee-based drinks. Not applicable to preparations with coffee of origin. Subject to product availability in stores. Not combinable with other promotions or discounts. Not applicable to the redemption of Juan Valdez friends’ points. Not valid in mobile stores, Juan Valdez coffee stores located in San Andrés, Juan Valdez coffee store in Zona G (Bogotá D.C.). Not valid for purchases made in E-commerce, Juan Valdez App or home delivery platforms such as Rappi, Didi Food, etc. Valid in the following stores:
TJV AERO NATIONAL AIRPORT 2 BOG BOGOTÁ CUNDINAMARCA
EL DORADO AIRPORT NEW ZONE FOOD
COURT Premises 1-25 BO
TJV INTERNATIONAL AIRPORT CHECK-IN BOGOTÁ CUNDINAMARCA
EL DORADO AIRPORT – PREMISES RT14B IN FRONT OF
INTERNATIONAL CHECK-IN
TJV NUEVO DORADO AIRPORT BOGOTÁ CUNDINAMARCA EL DORADO AIRPORT – INTERNATIONAL PIER
TJV TERRAZA AIRPORT BOGOTA BOGOTÁ CUNDINAMARCA
AVENIDA CALLE 26 # 113 – 90 PREMISES GHT1085X
outdoor terrace
TJV ATLANTIS BOGOTA BOGOTÁ CUNDINAMARCA
C.C.ATLANTIS PLAZA, CALLE 81 NO.13-05 1R.PISO-
PLAZA PRINCIPAL
TJV AUTOPISTA 97 BOGOTÁ CUNDINAMARCA AK. 45 NO. 97 – 96 LOCAL 1
TJV AVENIDA CHILE BOGOTÁ CUNDINAMARCA CALLE 73 NO. 10-83 PLAZOLETA EXTERIOR
TJV BICENTENARIO BOGOTA BOGOTÁ CUNDINAMARCA CRA.4 NO.16-03
TJV BULEVAR BARRA BOGOTA BOGOTÁ CUNDINAMARCA CRA. AV. 58 NR.127 – 59
TJV CAFAM FLORESTA 2 BOGOTA BOGOTÁ CUNDINAMARCA Ak 68 N°90-88 , Piso 1, Local 1-014
TJV CALLE 85 BOGOTA BOGOTÁ CUNDINAMARCA CALLE 85 NO.14-72
TJV CAPITAL TOWER BOGOTÁ CUNDINAMARCA AV CALLE 24 NO. 51-40 LOCAL 114
TJV CC PALATINO BOGOTA BOGOTÁ CUNDINAMARCA CRA.7 NO.139-07
TJV CENTRO CULTURAL CANDELARIA BOGOTÁ CUNDINAMARCA CRA.6 NO.11-20
TJV CENTRO INTERNACIONAL BOGOTÁ BOGOTÁ CUNDINAMARCA CRA.13 NO.27-96 LOCAL 1
TJV CITY U BOGOTA BOGOTÁ CUNDINAMARCA Calle 19 # 2 A – 10 LOCAL 109
TJV CLINICA COUNTRY BOGOTA BOGOTÁ CUNDINAMARCA CARRERA 16 N° 82 – 29 – BOGOTÁ
TJV COLINA CAMPESTRE BOGOTA BOGOTÁ CUNDINAMARCA
CRA.58 NO.137 B-01 – C.C.PORTOALEGRE, ZONA
COMÚN 136
TJV CONTRALORIA CALLE 26 BOGOTÁ CUNDINAMARCA Av Carrera 69 #44-35
TJV CRA 7 CON 53 BOGOTA BOGOTÁ CUNDINAMARCA calle 53 No. 7-21 Local 2
TJV CRA 7 CON 67 BOGOTA BOGOTÁ CUNDINAMARCA Carrera 7 # 67 – 05
TJV CRA7 CON AV JIMENEZ-BOGOTA BOGOTÁ CUNDINAMARCA Cra 7 #12C-39
TJV CTIC BOGOTÁ CUNDINAMARCA Calle 168 No 14-42 LOCAL 7
TJV ECOPETROL – BOGOTA BOGOTA CUNDINAMARCA Carrera 13 No. 35 43 Local 101
TJV FEDERACION EXPRESS BOGOTA CUNDINAMARCA CLL 73 NO 8-13, PISO 1
TJV GALERIAS EXPRESS BOGOTA BOGOTA CUNDINAMARCA CALLE 53B NO. 21-21
TJV GRAN ESTACION BOGOTA BOGOTA CUNDINAMARCA CC GRAN ESTACIÓN -AV. CALLE 26 N° 62-47 ISLA
106 A
TJV HOTEL TEQUENDAMA BOGOTÁ CUNDINAMARCA Hotel Tequendama
TJV KIOSKO 117 CON 7A BOGOTA BOGOTÁ CUNDINAMARCA CALLE 119 NO.7-14 EDIFICIO MÉDICAL CENTER
TJV LUIS CARLOS SARMIENTO BOGOTÁ CUNDINAMARCA
CLL 26 NO.59-51 T.3 L-116- C.EMPRESARIAL
SARMIENTO ANGULO
TJV MARRIOT 73 BOGOTÁ CUNDINAMARCA CLL 73 NO 8-60
TJV MOVISTAR ARENA BOGOTÁ CUNDINAMARCA
MOVISTAR ARENA EVENT CENTER NQS
ENTRANCE 5
TJV MUELLE NACIONAL BOGOTA BOGOTÁ CUNDINAMARCA AEROP.EL DORADO – MUELLE NACIONAL
TJV MULTICENTRO IBAGUE IBAGUÉ TOLIMA CRA.5 NO.60-123 FIRST FLOOR
TJV MULTIPLAZA LA FELICIDAD BOGOTÁ CUNDINAMARCA
AV. Boyaca With Calle 13 CC MULTIPLAZA – Entrance
Second Floor 1 Local A-128
TJV MULTIPLAZA LA FELICIDAD P3 BOGOTÁ CUNDINAMARCA
Calle 19A No. 72-57 Multiplaza Shopping Center,
Third Floor Local C-152
TJV NUESTRO BOGOTÁ BOGOTÁ CUNDINAMARCA Ak. 86 ## 55 A 75, Bogotá
TJV PARK WAY BOGOTA BOGOTÁ CUNDINAMARCA CALLE 36 #21-10
TJV PARQUE DE LA 93 BOGOTÁ CUNDINAMARCA CRA.11 A NO. 93 A-10
TJV PARQUE LA COLINA BOGOTÁ BOGOTÁ CUNDINAMARCA CC Parque La Colina Cra.58D #146-51 SUC CF02
TJV PEPE SIERRA BOGOTA BOGOTÁ CUNDINAMARCA CALLE 116 NO. 18-13 LOCAL 1
TJV PITALITO CENTRO PITALITO HUILA Calle 6 # 4-64 Local 101 y 201
TJV PLAZA CLARO BOGOTA BOGOTÁ CUNDINAMARCA CRA 68A NO 24B – 10 LOCAL 1 -31
TJV PUENTE AEREO BOGOTA BOGOTÁ CUNDINAMARCA AV. EL DORADO NO.93-30 / 1ST FLOOR, PREMISES 187
TJV SAB MILLER BOGOTA BOGOTÁ CUNDINAMARCA CALLE 127A NO.53A-45 PREMISES 9
TJV SAN PATRICIO CALLE 109 BOGOTÁ CUNDINAMARCA Calle 109 #18-16
TJV SANTAFE BOGOTA BOGOTA CUNDINAMARCA
AUTOP.NORTE CLL.185 NO.45-03 L.1-106 / CC
SANTAFÉ
TJV TORRE CENTRAL BOGOTA BOGOTA CUNDINAMARCA
AV EL DORADO NO 68C-61 – CC – PLAZOLETA
MEALS.
TJV UNICENTRO TERRAZA BOG BOGOTÁ CUNDINAMARCA AV. 15 NO.123 – 30, LOCAL 1-260
TJV USAQUÉN BOGOTÁ CUNDINAMARCA Calle 118 #6-43 Casa Parque de Usaquén
TJV WORLD TRADE CENTER BOGOTA BOGOTA CUNDINAMARCA CALLE 100 NO. 8 A – 55 LOCAL 137
TJV ZONA G BOGOTA BOGOTA CUNDINAMARCA CALLE 70 NO. 6 – 09
TJV ZONA MET (SANTA FE) BOGOTÁ CUNDINAMARCA AUTOP.NORTE CLL.185 NO.45-03 L.1-106 / CC
SANTAFÉ
TJV ZONA T BOGOTÁ CUNDINAMARCA Carrera 12 N° 83-47
T&C LUNCHS FRESQUIZIMOS
Promotion offered by PROCAFECOL S.A. Applies in Juan Valdez Café stores in Bogotá Valid from July 4, 2023 to July 4, 2024. The customer may purchase the following lunch combo. Drinks: Orange juice or still water or sparkling water, one of the following accompaniments: Plain bananas or lemon bananas and one of the following pastry options: Chicken and mushroom croissant or three-meat croissant COP$ 16,700 pesos (according to the price segment). To access this promotion, it is necessary to request it at the checkout before making the transaction. Reference images. Additions are not included in the promotion. Coffee-based drinks. Not applicable to preparations with coffee of origin. Subject to product availability in stores. Not combinable with other promotions or discounts. Not applicable to the redemption of Juan Valdez friends points. Not valid in mobile stores, Juan Valdez coffee shops located in San Andrés, Juan Valdez coffee shop Zona G (Bogotá D.C.). Not valid for purchases made in E-commerce, Juan Valdez App or delivery platforms such as Rappi, Didi Food etc. Valid in the following stores:
TJV AERO NATIONAL AIRPORT 2 BOG BOGOTÁ CUNDINAMARCA
EL DORADO AIRPORT NEW ZONE FOOD
COURT Premises 1-25 BO
TJV INTERNATIONAL AIRPORT CHECK-IN BOGOTÁ CUNDINAMARCA
EL DORADO AIRPORT – PREMISES RT14B IN FRONT OF
INTERNATIONAL CHECK-IN
TJV NUEVO DORADO AIRPORT BOGOTÁ CUNDINAMARCA EL DORADO AIRPORT – INTERNATIONAL PIER
TJV TERRAZA AIRPORT BOGOTA BOGOTÁ CUNDINAMARCA
AVENIDA CALLE 26 # 113 – 90 PREMISES GHT1085X
outdoor terrace
TJV ATLANTIS BOGOTA BOGOTÁ CUNDINAMARCA
C.C.ATLANTIS PLAZA, CALLE 81 NO.13-05 1R.PISO-
PLAZA PRINCIPAL
TJV AUTOPISTA 97 BOGOTÁ CUNDINAMARCA AK. 45 NO. 97 – 96 LOCAL 1
TJV AVENIDA CHILE BOGOTÁ CUNDINAMARCA CALLE 73 NO. 10-83 PLAZOLETA EXTERIOR
TJV BICENTENARIO BOGOTA BOGOTÁ CUNDINAMARCA CRA.4 NO.16-03
TJV BULEVAR BARRA BOGOTA BOGOTÁ CUNDINAMARCA CRA. AV. 58 NR.127 – 59
TJV CAFAM FLORESTA 2 BOGOTA BOGOTÁ CUNDINAMARCA Ak 68 N°90-88 , Piso 1, Local 1-014
TJV CALLE 85 BOGOTA BOGOTÁ CUNDINAMARCA CALLE 85 NO.14-72
TJV CAPITAL TOWER BOGOTÁ CUNDINAMARCA AV CALLE 24 NO. 51-40 LOCAL 114
TJV CC PALATINO BOGOTA BOGOTÁ CUNDINAMARCA CRA.7 NO.139-07
TJV CENTRO CULTURAL CANDELARIA BOGOTÁ CUNDINAMARCA CRA.6 NO.11-20
TJV CENTRO INTERNACIONAL BOGOTÁ BOGOTÁ CUNDINAMARCA CRA.13 NO.27-96 LOCAL 1
TJV CITY U BOGOTA BOGOTÁ CUNDINAMARCA Calle 19 # 2 A – 10 LOCAL 109
TJV CLINICA COUNTRY BOGOTA BOGOTÁ CUNDINAMARCA CARRERA 16 N° 82 – 29 – BOGOTÁ
TJV COLINA CAMPESTRE BOGOTA BOGOTÁ CUNDINAMARCA
CRA.58 NO.137 B-01 – C.C.PORTOALEGRE, ZONA
COMÚN 136
TJV CONTRALORIA CALLE 26 BOGOTÁ CUNDINAMARCA Av Carrera 69 #44-35
TJV CRA 7 CON 53 BOGOTA BOGOTÁ CUNDINAMARCA calle 53 No. 7-21 Local 2
TJV CRA 7 CON 67 BOGOTA BOGOTÁ CUNDINAMARCA Carrera 7 # 67 – 05
TJV CRA7 CON AV JIMENEZ-BOGOTA BOGOTÁ CUNDINAMARCA Cra 7 #12C-39
TJV CTIC BOGOTÁ CUNDINAMARCA Calle 168 No 14-42 LOCAL 7
TJV ECOPETROL – BOGOTA BOGOTA CUNDINAMARCA Carrera 13 No. 35 43 Local 101
TJV FEDERACION EXPRESS BOGOTA CUNDINAMARCA CLL 73 NO 8-13, PISO 1
TJV GALERIAS EXPRESS BOGOTA BOGOTA CUNDINAMARCA CALLE 53B NO. 21-21
TJV GRAN ESTACION BOGOTA BOGOTA CUNDINAMARCA CC GRAN ESTACIÓN -AV. CALLE 26 N° 62-47 ISLA
106 A
TJV HOTEL TEQUENDAMA BOGOTÁ CUNDINAMARCA Hotel Tequendama
TJV KIOSKO 117 CON 7A BOGOTA BOGOTÁ CUNDINAMARCA CALLE 119 NO.7-14 EDIFICIO MÉDICAL CENTER
TJV LUIS CARLOS SARMIENTO BOGOTÁ CUNDINAMARCA
CLL 26 NO.59-51 T.3 L-116- C.EMPRESARIAL
SARMIENTO ANGULO
TJV MARRIOT 73 BOGOTÁ CUNDINAMARCA CLL 73 NO 8-60
TJV MOVISTAR ARENA BOGOTÁ CUNDINAMARCA
MOVISTAR ARENA EVENT CENTER NQS
ENTRANCE 5
TJV MUELLE NACIONAL BOGOTA BOGOTÁ CUNDINAMARCA AEROP.EL DORADO – MUELLE NACIONAL
TJV MULTICENTRO IBAGUE IBAGUÉ TOLIMA CRA.5 NO.60-123 FIRST FLOOR
TJV MULTIPLAZA LA FELICIDAD BOGOTÁ CUNDINAMARCA
AV. Boyaca With Calle 13 CC MULTIPLAZA – Entrance
Second Floor 1 Local A-128
TJV MULTIPLAZA LA FELICIDAD P3 BOGOTÁ CUNDINAMARCA
Calle 19A No. 72-57 Multiplaza Shopping Center,
Third Floor Local C-152
TJV NUESTRO BOGOTÁ BOGOTÁ CUNDINAMARCA Ak. 86 ## 55 A 75, Bogotá
TJV PARK WAY BOGOTA BOGOTÁ CUNDINAMARCA CALLE 36 #21-10
TJV PARQUE DE LA 93 BOGOTÁ CUNDINAMARCA CRA.11 A NO. 93 A-10
TJV PARQUE LA COLINA BOGOTÁ BOGOTÁ CUNDINAMARCA CC Parque La Colina Cra.58D #146-51 SUC CF02
TJV PEPE SIERRA BOGOTA BOGOTÁ CUNDINAMARCA CALLE 116 NO. 18-13 LOCAL 1
TJV PITALITO CENTRO PITALITO HUILA Calle 6 # 4-64 Local 101 y 201
TJV PLAZA CLARO BOGOTA BOGOTÁ CUNDINAMARCA CRA 68A NO 24B – 10 LOCAL 1 -31
TJV PUENTE AEREO BOGOTA BOGOTÁ CUNDINAMARCA AV. EL DORADO NO.93-30 / 1ST FLOOR, PREMISES 187
TJV SAB MILLER BOGOTA BOGOTÁ CUNDINAMARCA CALLE 127A NO.53A-45 PREMISES 9
TJV SAN PATRICIO CALLE 109 BOGOTÁ CUNDINAMARCA Calle 109 #18-16
TJV SANTAFE BOGOTA BOGOTA CUNDINAMARCA
AUTOP.NORTE CLL.185 NO.45-03 L.1-106 / CC
SANTAFÉ
TJV TORRE CENTRAL BOGOTA BOGOTA CUNDINAMARCA
AV EL DORADO NO 68C-61 – CC – PLAZOLETA
MEALS.
TJV UNICENTRO TERRAZA BOG BOGOTÁ CUNDINAMARCA AV. 15 NO.123 – 30, LOCAL 1-260
TJV USAQUÉN BOGOTÁ CUNDINAMARCA Calle 118 #6-43 Casa Parque de Usaquén
TJV WORLD TRADE CENTER BOGOTA BOGOTA CUNDINAMARCA CALLE 100 NO. 8 A – 55 LOCAL 137
TJV ZONA G BOGOTA BOGOTA CUNDINAMARCA CALLE 70 NO. 6 – 09
TJV ZONA MET (SANTA FE) BOGOTÁ CUNDINAMARCA AUTOP.NORTE CLL.185 NO.45-03 L.1-106 / CC SANTAFÉ
TJV ZONA T BOGOTÁ CUNDINAMARCA Carrera 12 N° 83-47
T&C COMBOS PERFECTOS
Promotion offered by PROCAFECOL S.A. Applies in Juan Valdez Café Stores nationwide. Valid from July 4, 2023 to July 4, 2024. For the purchase of one of these combos: (2) 300 ml medium Nevados + (2) cakes for 35,000 COP or (1) 300 ml medium Nevado + (1) cake for 19,000 COP, Available Nevado flavors: Caramel, Chocolate, Cookie, Mocka Chips (according to the price segment). Available cake flavors: Carrot or Chocolate. To access this promotion, it is necessary to request it at the checkout before making the transaction. Applies only from 3:00pm to 5:00pm every day of the week. Reference images. Additions are not included in the promotion. Coffee-based drinks. Does not apply to preparations with coffee of origin. Subject to product availability in stores. Not combinable with other promotions or discounts. Not applicable for the redemption of Juan Valdez friends points. Not applicable in mobile stores, Juan Valdez coffee stores located in San Andrés, Juan Valdez coffee store in Zona G (Bogotá D.C.). Not applicable to purchases made in E-commerce, Juan Valdez App or delivery platforms such as Rappi, Didi Food etc.
T&C Vaso Reúso
The reusable cup strategy seeks to reduce the environmental impact of Juan Valdez® stores caused by the generation of solid waste in stores. This is done by encouraging consumers to reuse cups. The program has two modalities: 1) use of a cup or thermos owned by the consumer or 2) use of a cup or thermos for sale that is available in our stores. By acquiring the benefit granted by the reuse program in Juan Valdez® stores, you accept all the terms and conditions below:
The “Reusable Cup” promotion offered by PROCAFECOL S.A. consists of a discount of COP $1,000 on the value of the drink purchased, if the customer uses their own cup, with the characteristics to resist hot or cold drinks, as well as suitable to contain the size of the drink requested by the customer. This discount is valid from April 22, 2023, and will be for an indefinite period of time, however PROCAFECOL S.A. reserves the right to suspend, terminate or modify the conditions of this promotion at any time, without prior notice. The discount cannot be combined with other discounts or combos. The discount also does not apply to drinks redeemed with points from the Amigos de Juan Valdez® program.
Not valid for
mobile store nationwide. Not valid for delivery platforms (Rappi, IFood, Didi) and the Juan Valdez®️ App.
- The program applies to hot or cold drinks of all sizes.
- The program applies to all PROCAFECOL S.A. stores nationwide.
- The program applies to all PROCAFECOL S.A. franchises nationwide except those that are directly operated by CINE COLOMBIA S.A.S.
- To participate in the promotion and receive the benefit, the size of the glass must be able to hold the drink the customer is buying.
- The customer is responsible for cleaning the glass and in order to access the benefit, the user must hand it over to the shop cashier, clean and with no evidence of having residues from another drink.
- The glass that the customer hands over to the cashier must be able to withstand the temperature of the drink requested by the customer. The shop will not be held responsible for damage to materials that are not resistant to these temperatures, the customer expressly accepts this condition of access to the program.
- In the event of breakage or partial damage to the cup, the point administrator will send an email to servicio.cliente@juanvaldezcafe.com informing of the incident, specifying that the customer service area should contact the customer and coordinate the replacement of the cup with one of the Juan Valdez® brand cups or thermoses on sale.
Warranty and Returns Policy
LEGAL GUARANTEE
Procafecol S.A., in accordance with the provisions of the Consumer Statute (Law 1480 of 2011), shall be liable for defects in the quality, suitability and safety of the products offered through the Juan Valdez Physical Stores. No exchanges or refunds will be made for Products that meet all the conditions of quality, suitability and safety offered by Procafecol S.A. at the time of sale.
The legal guarantee for non-perishable products offered in Juan Valdez Physical Stores (branded items, clothing and accessories, coffee machines, among others) shall be ninety (90) calendar days from the purchase of the product by the Customer. In the case of perishable Products, the term of the legal guarantee shall be the expiry date indicated on the corresponding packaging.
Procafecol S.A. will proceed with the partial or total exchange of the goods for others of the same kind, with similar characteristics or technical specifications, which will not be inferior to those of the product that gave rise to the warranty, or will proceed with the total or partial refund of the price paid.
If the Customer requests that the goods be replaced with the same or similar goods, the exchange will be made within fifteen (15) working days from the date the product to be exchanged is received by the Customer. Once the product has been received by the Customer, the warranty period starts running again.
In the case of a refund, Procafecol S.A. has up to thirty (30) working days from the acceptance of the warranty to make the refund.
Procafecol S.A. shall be exempt from liability under the warranty when it is proven that the defect is due to:
- Force majeure or unforeseeable circumstances;
- The act of a third party;
- Improper use of the goods by the consumer; and
- The consumer’s failure to follow the installation, use or maintenance instructions indicated in the Product manual and in the warranty.
Customers who wish to make use of the legal warranty must present the purchase invoice. If they do not have it, they can request a copy by emailing cuentaconjuan@juanvaldezcafe.com
The legal guarantee of the product only applies in the territory of the Republic of Colombia.
Once the warranty period has expired, the Customer shall bear the cost of any inspection, diagnosis, repair and/or replacement required by the goods.
CHANGES
We suggest you read the following instructions carefully in order to request a change of products purchased at Juan Valdez Physical Stores:
1. The maximum period for exchanges is fifteen (15) calendar days from the date of purchase indicated on the invoice.
2. No refunds will be made.
3. Food products, such as drinks prepared at the point of sale or bottled drinks, prepared foods and/or packaged coffee whose original packaging has been altered will not be exchanged.
4. Products purchased on promotion are not exchangeable.
5. The exchange must be for the total value of the product registered on the invoice; partial exchanges are not accepted.
6. For all exchanges, the product must be in its original packaging, have all its parts, have labels and be in perfect condition.
7. For clothing exchanges, the item must be new, clean, in perfect condition and have all its labels.
For more information, contact us at cuentaconjuan@juanvaldezcafe.com and/or by telephone (1) 4824151 in Bogotá, or nationwide 018000517711.